Pricing

Fair pricing

We do not want your organisation to have any surprises when it comes to costs. A clear quotation will precede any work.

All prices are negotiable and are exclusive of VAT, which will be added at the prevailing rate. To give a broad idea of our fees, here are some guide prices:

i.

Free System Review

For an existing system: a conversation, a look at what you have, and a short written note of your options and likely costs. Free and without obligation. An initial consultation for a new system, by telephone, video or if necessary on site, is likewise usually free of charge; any exception will be agreed in writing in advance.

ii.

Existing System Remote Support

Fixed prices are preferred. Where occasional or ongoing support is required without an up-front specification, remote support is £69 per hour.

iii.

Existing System On-Site Support

Rarely needed these days. However, if systems are not online we can still help you. £495 per day (plus expenses where applicable).

iv.

Existing System Support Retainer

For organisations that want help simply to be on hand: an agreed number of support hours each month, with unused hours carried into the following month. Priced per organisation and agreed in writing, so there is never a new quotation to wait for when something needs attention.

v.

Bespoke Development (perpetual licence)

Will depend on size of development, but generally starting from £4,500, including 3 months' post-development support.

vi.

Bespoke Development (monthly licence)

Systems utilising AI are generally offered on a monthly subscription basis, this is because AI usage incurs a continuing cost. Implementations start from £95 per month with a setup fee from as little as £995. Other, non-AI, cloud-hosted systems can also be offered on a monthly licence basis.

Fair Pricing
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